Crisis Intervention 24/7-365

The primary intention of Careline is to provide vital guidance and support necessary in cases of crisis and trauma.

This involves being available at the point of call, providing initial and primary support before referring people to the best ongoing community or government support services available.

THE HELP DESK

⦁ Screens calls and assists in offering direction to the community on all crisis and trauma related issues.

THE CRISIS REACTION TEAM

⦁ Responds to callouts from the Police, security companies and the public
⦁ Offers intervention and emotional support
⦁ Trauma debriefing, providing practical support, and follow ups.
⦁ Counselling for all forms of trauma

REFERRAL

Networking, referral and support to other organisations, professionals, government organisations, hospitals, etc. is our main strength. From here we can provide help and point the way forward.

YOU ARE NOT ALONE!